Legal

Privacy Policy

This policy explains how DataRankr Ltd collects, uses, and protects your personal data when you use our website and B2B services.

1. Introduction

DataRankr Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose personal data when you visit our website, use our services, or otherwise interact with us. We are a business-to-business (B2B) company and this site is primarily informational and directed at business customers.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or providing your data to us, you acknowledge that you have read and understood this policy.

2. Who Is Responsible for Your Data

DataRankr Ltd is the data controller for the personal data we process in connection with this website and our B2B services. Our registered address is [Registered address]. For any questions about this policy or our use of your data, please contact us using the details in the Contact section below.

3. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity and contact data: name, job title, company name, email address, phone number, and postal address, when you contact us, subscribe to updates, or request information.
  • Technical and usage data: IP address, browser type and version, time zone, device information, pages visited, time spent on pages, and referring URLs, when you browse our website.
  • Communications data: content of emails, contact forms, or other messages you send to us.
  • Marketing and preferences: your preferences regarding marketing communications and any feedback you provide.

4. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from you: when you fill in forms on our website, contact us by email or post, subscribe to our communications, or otherwise provide information to us.
  • Automatically: when you use our website, we may automatically collect technical and usage data via cookies and similar technologies (see the Cookies section below).
  • From third parties: we may receive limited data from partners or service providers who assist us in operating our website or services, where permitted by law.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our website and B2B services, and to respond to your enquiries and requests.
  • To send you information you have requested (e.g. brochures, product information) and to manage our relationship with you.
  • To send you marketing communications about our services, where you have consented or where we have a legitimate interest, in accordance with applicable law.
  • To analyse how our website is used (e.g. traffic, popular pages) so we can improve user experience and our content.
  • To comply with legal and regulatory obligations, and to protect our rights and the rights of others.

6. Legal Basis for Processing

We only process your personal data where we have a lawful basis. Our bases include:

  • Consent: where you have given clear consent for us to process your data for a specific purpose (e.g. marketing emails).
  • Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: where processing is necessary for our legitimate interests (e.g. improving our website, responding to enquiries) and your interests and fundamental rights do not override those interests.
  • Legal obligation: where we need to process your data to comply with a legal or regulatory obligation.

7. Data Sharing and Disclosure

We may share your personal data with:

  • Service providers who assist us in operating our website, hosting, analytics, email delivery, or other technical or administrative functions. We require such providers to use your data only for the purposes we specify and in accordance with applicable data protection law.
  • Professional advisers (e.g. lawyers, accountants) where necessary for the services they provide to us.
  • Regulators, law enforcement, or other authorities where we are required or permitted to do so by law.

8. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where we do so, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other mechanisms approved under UK data protection law. You may request further information about these safeguards by contacting us.

9. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods depend on the type of data and the purpose of processing. For example, we may retain contact and enquiry data for a reasonable period to manage our relationship and respond to follow-up questions; technical and usage data may be retained in aggregated or anonymised form for longer. When data is no longer needed, we securely delete or anonymise it.

10. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

  • Right of access: you can request a copy of the personal data we hold about you.
  • Right to rectification: you can ask us to correct any inaccurate or incomplete data.
  • Right to erasure: you can ask us to delete your data in certain circumstances (e.g. where it is no longer necessary or where you withdraw consent).
  • Right to restrict processing: you can ask us to restrict how we use your data in certain circumstances.
  • Right to data portability: you can ask us to provide your data in a structured, commonly used format in certain circumstances.
  • Right to object: you can object to processing based on legitimate interests or to processing for direct marketing.
  • Right to withdraw consent: where we rely on consent, you can withdraw it at any time.
  • Right to complain: you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK. See ico.org.uk for more information.

11. How to Exercise Your Rights

To exercise any of the rights above, please contact us at contact@datarankr.[tld] or write to us at our registered address. We will respond within one month. We may need to verify your identity before processing your request. You will not usually have to pay a fee to exercise your rights, though we may charge a reasonable fee if a request is clearly unfounded or excessive.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies (e.g. pixels, local storage) to recognise your device and to collect technical and usage data. Cookies are small text files stored on your device when you visit a website.

We use cookies to: (a) make our website function properly; (b) remember your preferences; (c) understand how visitors use our site so we can improve it; and (d) where you have consented, for marketing or analytics purposes. You can set your browser to refuse or delete cookies; some parts of our website may not work fully if you do so. For more detail on the cookies we use, you can contact us or check your browser’s cookie settings when you visit our site.

13. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, encryption where appropriate, access controls, and staff training. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security but we take the protection of your data seriously.

14. Third-Party Links

Our website may contain links to third-party websites (e.g. partners, social media). This Privacy Policy does not apply to those sites. We are not responsible for their privacy practices. We encourage you to read the privacy policy of any third-party site you visit.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The current version will always be available on this page. We will indicate the date of the last update. If we make material changes, we may notify you by email or by a notice on our website. Your continued use of our website or services after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

16. Contact

If you have any questions about this Privacy Policy or our use of your personal data, please contact us:

Email: contact@datarankr.[tld]

Address: [Registered address]

We will respond to your request as soon as practicable and in any event within the timeframes required by applicable law.